Bonfire's eLearning

Got a team in multiple locations? Need great training in shorter bursts that suits your schedule? If so, our eLearning courses are for you! We’ll get your team up and running with solid customer service training, and you set the pace. With Bonfire’s comprehensive lineup of online customer service courses, you get the quality training your team needs all at your fingertips —anytime, anywhere. Get the Right Training, Right Now!

Features

  • Comprehensive Skills Training

    Our courses provide the best skills and techniques for your learners. Also available are reference and support materials to help them transfer their new skills learning to the real world.

  • Engaging Activities

    Tired of endless slides? Our courses feature a variety of interactive elements to support different learning styles. Our techniques are presented through videos, call recordings, high-quality images, interactive flash cards, and more.

  • Ready for Any Device

    Our simple, mobile-friendly training platform responds to whatever device you prefer. Start the course on one device and pick it up later on a different one. The challenge is in the training, not the technology.

Featured Course

This month we are featuring our most popular course: Customer Service Essentials. CSE has 68 individual lessons over 14 chapters that will provide learners with the essential skills and techniques they need to provide superior customer service.