Products
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Customer Service Essentials plus Job Aids
BundleThis bundle allows you to purchase our Customer Service Essentials course plus physical workbook(s) and job aids, including technique cards and card stands.
$284
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Customer Service Essentials OnDemand
CourseOur most popular offering. This is a comprehensive course that will provide learners with the essential skills and techniques that will give them the skills to provide superior customer service. Every purchase includes 30 days of access.
$224
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Customer Service Essentials for Utility Companies plus Workbook and Job Aids
BundleThis bundle allows you to purchase our Customer Service Essentials for Utility Companies course plus physical workbook(s) and job aids, including technique cards and card stands.
$229
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Customer Service Essentials for Utility Companies plus Workbook
BundleThis bundle allows you to purchase our Customer Service Essentials for Utility Companies course, plus physical workbook(s).
$209
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Customer Service Essentials for Utility Companies
CourseOur most popular course. CSE is an in-depth journey through 12 essential skills that every customer service representative should master. (3-4 hours)
$184
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Leading High-Performance Teams
CourseThis course will help your new leaders drive results through others with proven strategies such as structure, practice, and discipline. The course takes less than one hour to complete and includes a workbook for your leaders to create an action plan.
$98